ESL Classes for Working Adults
- Michael Vo

- Oct 14
- 5 min read
English communication skills
Being able to speak English accurately and clearly in your workplace can boost your confidence, help you feel at ease when communicating with colleagues and open the door to career opportunities.


Our courses are designed especially for students and working adults whose first language is not English and are taught by passionate instructors with years of experience from around the globe. Enjoy a learning environment that inspires confidence in your English abilities and come away ready to apply them in your working life.
You have the options to take individual courses or combine select courses to earn a credential.
A well-prepared teacher is a better teacher.
Our English teachers can easily set up a customized curriculum for every class and instantly assign lessons by simply dragging materials into the Teaching lane.
Language learners love visuals!

We have a comprehensive collection of high-quality images and videos to help students reinforced vocabulary and grammar structures, or spark engagement and interaction in the classroom.
🌟 Essential English Communication Skills for Working Adults
Level 1 - 3: Beginner to Lower Intermediate
Length: 100 - 150 Lessons (each 2 hours)
Goal:To help working adults communicate effectively in English at work, home, and in the community; focusing on speaking, listening, reading, writing, and confidence.
🏆 Learning Outcomes
After 100 lessons, learners will be able to:
Understand and respond to everyday and workplace English
Speak politely and confidently with coworkers, customers, and supervisors
Read and write short messages, forms, and emails
Handle daily life communication in English-speaking environments
🟩 Module 1: Everyday English Basics (Lessons 1–10)
Focus: Building simple survival communication skills.
Alphabet, numbers, and basic sounds
Greetings and introductions
Asking and answering “How are you?”
Talking about names, countries, and jobs
Polite words: please, thank you, sorry
Talking about family
Describing people (man, woman, tall, short)
Talking about colors and things
Days, months, and time
Review and conversation practice
🟨 Module 2: English for Daily Life (Lessons 11–20)
Focus: Daily routines and social interaction.
11. Talking about daily routines
12. Time and schedules
13. At home — rooms and chores
14. Shopping for food and clothes
15. At the market or grocery store
16. Ordering food in a restaurant
17. Asking for help and clarification
18. Talking about prices and money
19. Polite small talk with coworkers
20. Review and role-play
🟧 Module 3: English at Work (Lessons 21–30)
Focus: Communicating in the workplace.
21. Talking about your job
22. Describing your workplace
23. Tools and equipment vocabulary
24. Giving and following instructions
25. Understanding supervisors
26. Workplace safety signs and warnings
27. Talking about schedules and shifts
28. Reporting a problem or absence
29. Talking about job duties
30. Review: workplace conversations
🟥 Module 4: Understanding and Speaking Clearly (Lessons 31–40)
Focus: Building pronunciation, listening, and speaking fluency.
31. Basic pronunciation (vowel sounds)
32. Word stress and rhythm
33. Listening for key information
34. Asking people to repeat or slow down
35. Understanding simple directions
36. Talking about locations (in, on, next to)
37. Describing where things are
38. Talking about the weather
39. Talking about your city or neighborhood
40. Review and oral practice
🟦 Module 5: Practical English for Life (Lessons 41–50)
Focus: Using English in community and public situations.
41. Transportation — buses, trains, taxis
42. Asking and giving directions
43. At the bank
44. At the post office
45. At the doctor or clinic
46. Making appointments
47. At the pharmacy
48. Talking about health problems
49. Emergency situations — calling for help
50. Review and role-play practice
🟪 Module 6: Expanding Vocabulary and Grammar (Lessons 51–60)
Focus: Strengthening grammar and useful sentence patterns.
51. Using “there is/there are”
52. Countable and uncountable nouns
53. Using “can” for ability and requests
54. Using “like / don’t like”
55. Talking about hobbies and interests
56. Using “have / has”
57. Simple present tense review
58. Talking about past actions (simple past)
59. Talking about future plans (going to / will)
60. Review and grammar games
🟫 Module 7: Workplace Communication Skills (Lessons 61–70)
Focus: Intermediate job-related English.
61. Workplace conversations and teamwork
62. Making polite requests and suggestions
63. Understanding job instructions
64. Talking about quality and quantity
65. Reporting progress and problems
66. Describing processes and tasks
67. Telephone conversations
68. Writing simple notes and messages
69. Reading emails and memos
70. Review: role-play work situations
🟩 Module 8: Professional English (Lessons 71–80)
Focus: Building confidence in business and customer service.
71. Meeting and greeting customers
72. Handling customer questions
73. Giving information clearly
74. Making polite complaints and responses
75. Talking about company products or services
76. Scheduling and confirming appointments
77. Writing simple emails
78. Talking about goals and performance
79. Workplace manners and teamwork
80. Review and oral presentations
🟨 Module 9: Everyday Reading and Writing (Lessons 81–90)
Focus: Reading understanding and simple writing.
81. Reading workplace signs and notices
82. Filling out forms
83. Reading schedules and charts
84. Writing short sentences correctly
85. Writing simple paragraphs about your day
86. Writing notes to coworkers
87. Reading short stories and dialogues
88. Basic workplace reports
89. Reading advertisements and posters
90. Review and reading test
🟥 Module 10: Communication Confidence & Integration (Lessons 91–100)
Focus: Review, confidence, and real-life practice.
91. Speaking with confidence — pronunciation review
92. Listening to longer conversations
93. Talking about experiences and stories
94. Discussing plans and goals
95. Giving opinions politely
96. Handling real-life situations at work
97. Group conversations and teamwork
98. Interview preparation and self-introduction
99. Final review and project presentation
100. Graduation conversation test and certificates
Level 4 - 6: Higher Intermediate
🔹 1. Email and Business Writing
Writing clear, polite, and concise emails
Using proper greetings and closings
Structuring reports, proposals, and memos logically
Avoiding slang and overly casual language
🔹 2. Professional Speaking
Delivering ideas confidently in meetings and presentations
Using polite and assertive expressions (not too direct or too vague)
Practicing small talk and networking conversations
Managing tone, pace, and clarity when speaking
🔹 3. Active Listening
Focusing on understanding before responding
Asking clarifying questions
Paraphrasing to confirm understanding
Showing attention with verbal and nonverbal cues
🔹 4. Telephone and Online Communication
Speaking clearly and professionally on calls or video meetings
Managing introductions and turn-taking in group calls
Using polite phrases for interruptions or clarifications
Being aware of online etiquette (muting, camera use, tone)
🔹 5. Cross-Cultural and Interpersonal Skills
Being sensitive to cultural differences in communication styles
Using inclusive and respectful language
Building rapport and maintaining professionalism
Handling disagreements diplomatically
🔹 6. Negotiation and Persuasion
Presenting ideas logically and persuasively
Using data and examples to support arguments
Listening to others’ perspectives and finding win–win solutions
🔹 7. Grammar and Vocabulary for the Workplace
Using correct tense and sentence structure
Expanding vocabulary for your field (e.g., business, tech, healthcare)
Avoiding common errors (e.g., prepositions, articles, word choice)

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